Founded in 1961, the California-based electronics company, Plantronics, has since established itself as one of the world’s leading manufacturers of high quality audio equipment for a wide variety of businesses and consumers across the globe.
With this in mind, we shall be taking a look at one of the brand’s flagship products, the Plantronics Voyager Focus UC, reviewing the many features it has to offer and giving our own professional opinion on what types of businesses would benefit most from investing in it.
I was lucky enough to catch up with Paul Dunne and Clare Tibbitts of Plantronics at UC Expo 2017 in London, who kindly stepped me through what's trending right now in the world of headset technology. Fascinating stuff, I never realised you could connect headsets to AI (artificial intelligence) - mind blowing really.
Shortly after Paul was kind enough to send me the Voyager Focus UC to review, setting the expectation that it would transform my Skype for Business experience which I use everyday.
Here we go!
What is the Plantronics Voyager Focus UC?
When taking an important business call, aside from knowing all of the correct information and having your sales pitch in order, one of the most import things you have to rely on from the start of the conversation to the end is the quality of sound. Should you not be able to understand what the person speaking to you is trying to say due to speaker interference or distractions from background noise, you risk making errors that could give your client the impression of unprofessionalism and unreliability. Fortunately, to counteract all of these possible issues, Plantronics have released the Voyager Focus UC Stereo Bluetooth headset to help you get the most from every call.
What can the Plantronics Voyager Focus UC do?
One of the most useful features of the Plantronics Voyager Focus UC is its ease of use and simplicity (I set it up in about 30 seconds) with regards to navigation and connecting the device to the required sources. By working seamlessly across various platforms including laptops, mobile phones and tablets, the Plantronics Voyager Focus UC is incredibly flexible and can be used on any device and from any location that is most convenient for the user.
As well as this, another interesting feature available on the Plantronics Voyager Focus UC is the Smart Sensor Call Activation that automatically answer calls as soon as a user puts on the headset, thus saving valuable time and boosting the efficiency rate of every operator. Likewise, the Voyager Focus UC will also mute the call and transfer the caller through to call hold music when the user removes the headset.
With Impeccable Sound Quality, the precision tuned triple-mics with enhanced DSP for superior background noise cancelling ensure that every word spoke is picked up with pinpoint precision and transported to the receiver with absolute clarity. This way, the Plantronics Voyager Focus UC ensures that no details are lost and each conversation feels like you are communicating with a person stood directly in front of you.


Plantronics Voyager Focus UC with carrying case[/caption]

