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Unified Communications
What’s Happening at Zoomtopia 2025: AI, Big Names, and a Customer-First Focus
Event News
Star Power & Smart Tech Ryan Reynolds Brings Creative Leadership to WebexOne’s AI Stage
Collaboration
AI Space Optimization in Education: Cutting Costs and Enhancing Campus Experience
CCaaS
Proactive Support: Amazon Connect VP Explains Why It’ll Revolutionize Contact Centers
Smarter Conversations, Safer Systems
“More and More, I’m Talking to ChatGPT” – Says Zoom CEO
RingCentral Dials Up AI Ambitions with CommunityWFM Buy
AI
Why Chatbots Still Hallucinate – and How OpenAI Wants to Fix It
The Hidden GenAI Divide: Are Employees Driving More Value Than Enterprises?
Examining the Timing of Salesforce’s AI-Fueled Job Cuts Announcement
Want to Make the Most Out of Copilot? Microsoft CEO Satya Nadella Reveals 5 Prompts He Uses
Meeting Rooms and Devices
Why Cisco Is Leading the Charge on Scalable, AI-Powered Meeting Spaces in 2025
Gartner predicts 40% of enterprise apps will feature AI agents by 2026
Escaping the Trough of Disillusionment: How Strategic Partnership Prevents AI Abandonment
AI Agents Slash 4,000 Salesforce Jobs, Months After CEO Downplays AI’s Risks on Jobs
Cisco’s Formula for Mastering Modern Meeting Rooms
