Chicago - The first 9-1-1 call was made in February of 1968. In the last forty years, there have been two technology breakthroughs that truly changed how emergency services are requested. First, in the ‘90’s as an industry, we enabled cell phones to dial 9-1-1. This was the result of overcoming both technical, regulatory, and financial challenges. In 2014, our Nation was prepared to allow anyone with a cell phone to not only call 9-1-1, but to send a text message to reach a 9-1-1 call taker.
RedSky is proud to announce that we are bringing the third technology disrupter to the 9-1-1 industry. Since its inception, when you have dialed 9-1-1 from an office telephone, the 9-1-1 call taker a) knew where your telephone system was located, b) knew what building you were in, c) didn’t know anything about your location, or d) knew where your telephone was the day it was turned on, even though you moved a dozen times since then. Horizon Mobility is the first carrier grade 9-1-1 solution in the industry to track device location solely for the purposes of routing 9-1-1 calls to the right Public Safety Answering Point and delivering real time location information to the call taker.
RedSky’s Horizon Mobility has successfully completed interoperability testing with BroadSoft for Release 22.0 of the BroadWorks platform. The BroadSoft cloud software solutions are used today by 25 out of the top 30 largest global service providers by revenue, who depend on it to migrate from legacy switching infrastructure to mobile-ready cloud architectures that offers the latest in advanced communications services. Millions of users now can have the ability to maintain device location in real time without having to submit a service order, reducing overhead and making sure that the most important telephone call made is properly routed and first responders can find the person making the 9-1-1 call.
