In an attempt to continue moving up the market, RingCentral has continued to build up their enterprise support organization, alongside global infrastructure, and the efforts seem to be paying off.
Recently, RingCentral announced that they have brought Derrell James, industry Veteran, into the mix as an SVP of professional services. James was responsible for Avaya's $2 billion strategic services business, and he's joining with RingCentral at a time where more requests are being made for professional services from larger companies who want to engage the cloud.
In addition to developing their professional services team, RingCentral is also expanding support for global customers. The organisation is now serving deployments in the UK, Germany, France, and a range of other countries. By building on the RingCentral Office system, multinational enterprises can connect employees across the globe, so enterprises maintain a local presence, wherever they are.
RingCentral Continues to Grow
In another recent announcement, RingCentral also reported that over 700 multinational enterprises have begun using RingCentral Global Office. This represents a 75% increase in a number of people using the cloud communications solutions.
Additionally, on the earnings call for RingCentral's first quarter, the COO drew attention to the channel's growing focus on winning the business of enterprises for both their Office, and Global offerings. A build in channel acceptance is giving the brand an opportunity to reach out to more enterprise customers than ever before, and channel partner involvement is causing huge amounts of growth.
To evidence RingCentral's success even further, the enterprise and mid-market segments now account for over $115 million in business, according to the SVP of finance and strategy, Mitesh Dhruv. That means an 86% overall growth, as well as around 45% growth in RingCentral office sales.
