SAP and Microsoft are developing a generative AI solution to help customers address the talent gap.
The solutions aim to produce new methodologies to improve how businesses attract, retain and coach their employees. The tech giants will leverage SAP SuccessFactors solutions with Microsoft 365 Copilot and Copilot in Viva Learning. SAP and Microsoft will also integrate Microsoft's Azure OpenAI Service to utilize powerful language models that assess and create natural language.
Satya Nadella, Chairman and CEO at Microsoft, said:
We have an incredible opportunity to deliver next-generation AI that will unlock productivity growth for every individual, organization and industry, including the human resources function. We’re building on our long-standing cloud partnership with SAP and bringing together the power of Microsoft 365 Copilot with SAP SuccessFactors solutions to transform how organizations attract and develop their most important resource – their people."
How SAP Will Streamline Recruitment and Employee Learning
Microsoft and SAP's collaboration, compounded by SAP's use of the Azure OpenAI Service API, ensures the vendors work together on strategies for improving recruitment and employee learning processes.
For recruitment, SAP will leverage the Azure OpenAI Service API and data from SAP SuccessFactors solutions to generate compelling and targeted job descriptions. Integrating the SAP SuccessFactors Recruiting solution and Microsoft 365 allows business leaders to edit job descriptions using Copilot in Word with additional content and checks to detect bias. The final job descriptions will be published in SAP SuccessFactors to conclude the workflow.
SAP will also utilize the Azure OpenAI Service API to create interviewer prompts within Teams with suggested questions based on a candidate’s resume, the job description and similar jobs.
For learning, employees can use Copilot in Viva Learning to perform natural language queries to create personalized learning recommendations based on data and learning courses in SAP SuccessFactors solutions that fulfil the employee's career and development goals.
After learning is concluded, the SAP SuccessFactors portfolio will update automatically, providing businesses with an up-to-date assessment of their skill landscapes.
Addressing Enterprise's Talent Gap Concerns
SAP and Microsoft recognize that closing the talent gap demands optimizing recruitment in today's competitive market and delivering effective development programmes to help employees grow. Several challenges are inherent to this process, including updating requirements regularly —as well as job descriptions and interview questions — and closing the gap between employees' unique career ambitions and the cross-skilling and upskilling opportunities provided by the business.
Microsoft and SAP are collaborating to provide SAP customers with generative AI-powered offerings which attract the most qualified candidates for critical roles and create personalized insights to maintain employee engagement after they've been hired.
