When talking on the telephone is a key part of your job, you start to take sound quality seriously.
For contact centre agents, or anyone else who spends a significant proportion of their working life talking to clients and contacts over the phone, there is nothing worse than a bad signal, interference on the line and general poor audibility.
Nothing, except perhaps having to hold a telephone handset to your ear for hours on end.
German manufacturer Sennheiser is one of the world’s leading specialists in business headsets. With decades of electro acoustic experience, it understands that, for the end user, it is the combination of comfortable hands-free operation and outstanding audio clarity which makes the perfect headset.
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The Sennheiser Century SC660 is a double-sided wired headset with HD audio quality.[/caption]
This is what Sennheiser has strived for with its Century SC660 headset. With HD audio quality packed into a compact, lightweight unit, the SC660 is designed for use in contact centres, offices and other UC environments where there is no room to compromise on audio quality.
What can it do?
The Sennheiser Century SC660 is a double-sided wired headset designed to deliver premium acoustic performance. It comes in three versions:
- A standard version for connecting to office or contact centre desk phones
- The SC660 USB CTRL, which provides a USB plug-in to UC and softphone systems with an integrated call control unit
- The SC660 USB ML, which offers a similar USB connection and control unit for plugging into Skype for Business
Everything about the SC660 speaks quality. The build standard is excellent, from the choice of premium grade materials to how sturdy the headset feels to the sleek and eye-catching design. The unibody headband gives maximum strength at stress points, with brushed aluminium ear plates helping to reduce weight. The earpieces themselves are mounted on stainless steel hinges, and can be turned through 90 degrees for space reduction when packed away.
