Microsoft will showcase new Teams solutions to support healthcare workers at HIMSS23.
At the HIMSS Global Health Conference and Exhibition, Microsoft will demonstrate a range of innovations devised for improving productivity and streamlining the workflows of healthcare staff. These features include a Virtual Appointments app, a tailored Teams homepage with centralized access for frontline workers, and enabling shared use of Android devices across frontline teams.
Nicole Herskiwitz, VP at Microsoft Teams, wrote:
Frontline workers are irreplaceable, and as clinicians face record levels of burnout and high patient expectations, Microsoft 365 and Microsoft Teams are building solutions to help balance quality patient care with quality self-care—all within one ecosystem."
An Array of Healthcare-Friendly Innovations
The Virtual Appointments in Teams app is now generally available, streamlining and personalizing clinicians' workflows so they can focus on the end-to-end appointment experience. This includes sending text reminders to patients and enabling them to join custom-branded virtual appointments without downloading Teams. Another feature is appointment queues, which help manage scheduled and on-demand appointments in one location.
Teams' electronic health record (EHR) connector can be integrated with Cerner and Epic systems so staff can launch virtual care meetings over Teams through their organization's EHR system. This also allows flexibility for patients to join virtual appointments through their browser, Teams app, SMS or patient-provider portal. Teams is also integrated with the enterprise virtual care platform Teladoc Health Solo, which allows clinicians to collaborate more efficiently on administrative and virtual care tasks.
Microsoft also promises the capacity to build a configurable out-of-the-box product or a custom-built application, depending on the organization's requirements.
