Educational institutions are hubs of knowledge and inspiration, reliant on excellent communication tools and strategies to share their value with the world. Leading universities, schools, and training facilities don’t just need the right communication tools to reach their students. They also depend on these systems to keep internal staff aligned and productive.
In recent years, the rise of online learning opportunities, hybrid employment, and other related trends has pushed many institutions to start investing in new technologies. Unified Communications tools are perhaps one of the most valuable environments teams can invest in for the future of education.
The right UC tools bring faculty together for critical collaboration while enabling stronger student connections and learning experiences. All the while, these synchronised tools pave the way for better productivity, security, and efficiency throughout the workforce. Here are some of the UC vendors responsible for demonstrating what Unified Communications can achieve for educational facilities.
RingCentral
An inspirational company in the communications sector, RingCentral has long committed to delivering next-generation tools to modern workforces. Thanks to dedicated industry solutions for education, RingCentral can provide teachers and administrators with a comprehensive toolkit for the new age of learning. Solutions like RingCentral MVP even combine messaging, video, and phone technology with the capabilities of a cloud contact centre.
Covering everything from student engagement opportunities to operations management and security, RingCentral’s end-to-end offering supports a huge range of leading universities. With RingCentral, faculty members can be there for students through every stage of their learning journey on any channel. There are also plenty of ways to bring staff members together for better collaboration in the age of distributed and remote work.
Microsoft
Microsoft is one of the companies most educational institutions are already familiar with in their day-to-day operations. The Microsoft ecosystem is brimming with tools to support the educational workforce, from OneDrive for sharing documents to the Office environment for spreadsheets and documents. Microsoft Teams, with its highly flexible platform, is now quickly becoming the go-to choice for Unified Communications too.
Ready to integrate with many of the Learning Management Systems and other tools educators use daily, Microsoft Teams provides educational facilities with the tools they need to collaborate, communicate, and inspire students anywhere. Thanks to Direct Routing and Operator Connect, schools and training facilities can even bring their existing communication providers into the Teams landscape to make the transition into cloud and virtual teaching easier than ever.
Avaya
One of the world’s leading solutions for communication technology, Avaya is best-known for delivering exceptional reliability, consistency, and quality. The Avaya ecosystem is brimming with useful tools for educators, from Unified Communications platforms to video meeting services and even contact centre technology. As one of the top companies committed to enabling a new era of education, Avaya has a dedicated selection of tools just for teachers and training facilities.
Avaya Cloud Office and similar tools allow educators to access everything from tools for sending rapid notifications to faculty across campus to solutions for online learning. With Avaya, schools have been able to maintain 100% enrolment, even during the challenges of the pandemic. Cloud and mobile apps also empower team members to maintain high levels of productivity and efficiency wherever they are, with virtual learning environments.
Zoom
Zoom is one of the main companies in the communication landscape that saw incredible adoption and uptake during the pandemic. Keen to find a way to continue engaging students in a remote environment, facilities affected by lockdown rapidly turned to Zoom for assistance. The company’s video-first focus on communications allowed students and teachers to stay connected, even when in-person learning environments were shut down.




