Twilio recently announced its programmable video offering is the driving force behind Doximity Dialer Video. Via the platform, physicians can video call patients from their smartphones, and over 100,000 U.S. doctors already use the Doximity app for telemedicine visits, making it one of the most-used telemedicine technologies among U.S. physicians, according to Twilio. In a statement, Twilio added:
“Doximity lets doctors connect with patients during a time when it may be challenging for them to go to their doctor due to the COVID-19 pandemic." Susan Collins, Global Head of Healthcare Services, Twilio, told UC Today News:
"While not a material part of Twilio's business, Twilio Video's seen a 540 percent year-over-year increase in weekly minutes when compared to the same time last year"
Since February, I'm told, the usage of Twilio's healthcare platform rose by more than 100 percent. Twilio also said it's seen a more than 100 percent increase in active healthcare customers using its video product. The demand for robust telehealth solutions continues to surge in response to the novel Coronavirus pandemic, along with the number of cases reported on a state level in the U.S., which, too, continues to mount. Twilio does support HIPAA compliant workflows via Twilio SMS, Voice, SIP, Video, and Studio.
On July 21, the U.S. reported over 63 thousand cases of Coronavirus, and there are countless reports of intensive care units (ICUs) reaching full capacity. Frontline healthcare workers still report bring understaffed, and some, including nurses, and doctors have contracted COVID-19 while providing critical care for Coronavirus patience leading to further shortages while a global pandemic looms.
These same workers face shortages in personal protective equipment such as facemasks, shields, etc. It is critical to note, many of these items are meant for one-time use, although several frontline workers have said - they've used these materials more than once to preserve their stock.
