UC Top UC Vendors majoring in Healthcare in 2022

Though the demand for unified communications is growing across all industries, some sectors require specific tools and functionality to stay ahead of the curve. In the healthcare landscape, business leaders need more than just aligned communications across a range of platforms.

Healthcare brands need specialist security and privacy solutions, compliant with HIPAA regulations, and suitable for the new age of patient care. Fortunately, there are a number of UC vendors in the market today with specialist solutions just for the healthcare space.

Here are some of the top UC vendors majoring on healthcare in 2022.

1. Alcatel-Lucent Enterprise

Alcatel Lucent Enterprise, or “ALE”, is a flexible communications company offering support for a wide range of technologies, from UCaaS, to CPaaS. For the healthcare sector, ALE is ensuring surgeries, hospitals, and doctors offices around the world can keep teams connected with end-to-end collaboration, while building their own unique apps and integrations. 

Alcatel Lucent even partners with RingCentral, to ensure teams have a more comprehensive “Office” environment in the cloud. This cloud-based solution (Rainbow Office) enables team members in the healthcare environment to continue interacting on the move, regardless of which device team members are using. The system also offers extensive security and privacy features too.

2. Microsoft

Microsoft Teams isn’t just one of the most collaboration tools in the world today, it can also act as a comprehensive UCaaS environment too. With direct routing, operator connect, or Microsoft’s own Business Phone system, companies can empower their healthcare professionals anywhere. The award-winning Microsoft Teams technology naturally integrates with electronic health records tools, while ensuring compliance with standards like HITECH and HIPAA. 

With Microsoft Teams, you can access secure messaging for the entire care team, and optimise team collaboration through lists, video conferencing, messaging, and more. There’s also a wide selection of certified devices to choose from.

3. RingCentral

RingCentral, one of the market leaders in cloud communications technology, helps companies from all backgrounds to access convenient, and reliable UCaaS technology. For the healthcare industry, RingCentral’s “MVP” technology ensures teams can access business phone, messaging, and video capabilities, all in the same easy-to-use environment.

RingCentral’s technology works across all devices, for absolute consistency and ease of use among teams. The solutions also perfectly integrate with a wide range tools healthcare teams might already be using. This reduces the need for ripping and replacing various tools in a modern healthcare ecosystem. There’s even extensive global coverage. 

4. Cisco

Cisco is one of the market-leading communications companies with a specific focus on the healthcare industry. The company has introduced a host of solutions in the last couple of years to help healthcare teams innovate and accelerate communication and collaboration. Cisco offers access to a range of high-performance hardware and software tools, all designed with a specific focus on the needs of the healthcare space. 

The Cisco team has worked hand-in-hand with several NHS groups throughout the UK, as well as various hospitals and private care facilities. Cisco technology is HIPAA compliant, secure from the ground up, and built to give health providers easy access to their teams, crucial information, and other tools when they need it most. 

5. Vonage

Innovating in both UCaaS and CPaaS environments, Vonage is a rapidly growing and well-known communications provider in the digital age. The highly flexible and customisable ecosystem offered by Vonage is perfect for the ever-changing healthcare landscape. Vonage connects medical experts with patients for telemedicine care through voice, video, SMS, and chat. The company can also enable internal and external collaboration for teams.