The next few months will be a time of planning, innovation, and growth for a lot of companies.
The Unified Communication and Collaboration environment is in the middle of a rapid evolution, driven by various unexpected events in 2020. Now, vendors, partners, and end-users are preparing for 2021, while simultaneously recovering from the confusion of this year.
This week, as ever, we’ve been keeping up with the most exciting new stories and reports to come from the UC&C and CX environment.
If you haven’t had chance to read up on everything we’ve posted in the last 7 days, here are the most important stories to be aware of:
Preparing for Zoomtopia 2020
Zoom is one of the companies generating the most attention this year, thanks to it’s innovative approach to video conferencing as the heart of the collaborative experiences. The innovative organisation has released some impressive figures relating to revenue and growth lately. Now, Zoom is gearing up for it’s annual consumer event: Zoomtopia.
Like most of the UC events from this year, Zoomtopia will be a fully virtual experience, featuring speeches from Eric Yuan, CEO, and plenty of exciting extras too. Happy the Humpback Whale will be making appearance and Zoom innovators will offer insights into “Epic Environments”- this year’s Zoomtopia theme. Here’s everything you need to know about the event.
Microsoft Teams Updates for September 2020
Microsoft Teams is one of the market leaders in collaboration technology for a reason. The solution combines forward-thinking solutions like video conferencing and virtual backgrounds, with reliable methods of instant communication. In September, Microsoft Teams introduced a selection of new updates, including new support for standard SIP phones in 2020, and low-cost basic IP phones.
Our host, Rob Scott, spoke to MVP for Microsoft, Tom Arbuthnot, about a selection of the latest innovations coming from Microsoft, and what they mean to the companies that rely on this service every day. Check out the full video and all of the details here.
StarLeaf Announces New Partnership with Poly
Pioneering video conferencing and meeting solutions provider, StarLeaf, recently announced an enhanced partnership with Poly. The latest StarLeaf meeting services are now available through the latest video conferencing tools from Poly, so that teams can get the most out of their meeting environments.
Poly’s sensational range of video conferencing systems include the Poly G7500, as well as the Poly Studio X30, and X50. These solutions will provide innovative out-of-the-box support for StarLeaf software, while giving customers the freedom to deploy the best meeting room environments quickly and easily. New partnerships with Poly support StarLeaf in its quest to bring more enterprise-quality video to today’s companies. Read the story here.
Slack and Atlassian Strengthen Partnership
Australian communications innovator, Atlassian, and collaboration company Slack, recently announced their decision to strengthen their ties in the troublesome environment of 2020. The two companies have a collaborative relationship going back several years. In 2018, Atlassian even discontinued it’s own Stride and Hipchat tools, and offered customers a migration to Slack.
The two companies are now taking extra measures to strengthen their alliance, which includes announcing a joint product roadmap that involves a “passports” feature, which reduces the time required to log into various separate services. The two businesses want to make working with Atlassian and Slack solutions as seamless as possible. Learn more about the updated partnership here.
The Growing Role of Headsets
We recently sat down with Jabra’s Richard Trestain, Product Marketing Manager for EMEA, to discuss the changing demand for UC and headsets in today’s complex world. Jabra, like many companies, has seen the environment for communication and collaboration shift drastically since the rise of COVID-19. One critical change taking place is the rise of the hybrid workforce – a combination of home and office working.
According to Trestain, the increased adoption of various essential UC technologies, including enhanced headsets, huddle rooms, and webcams, will be essential to supporting the ever-changing workplace. Richard noted that while UC has been around for a while now, since March, we’ve seen the transformation of the landscape moving faster than ever. Read the full story here.
