Follow the biggest news from Microsoft Inspire 2023. This blog will be updated as the event continues and more news is released.
Biggest News From Microsoft Inspire
Follow Microsoft Inspire 2023 on UC Today for the latest Microsoft news, helping workplace tech buyers track key cloud and collaboration updates.
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opening the room…More from the UC&C desk
News
This Week in UC&C: AI at Work Moves From Seats to Meters
enableUC's Kevin Kieller told UC Today he expects AI assistants to pull users out of vendors' apps, as Microsoft gave no Copilot seat update, ServiceNow and Dayforce took their workflows into ChatGPT, Gemini and Claude, and Neat shipped an emergency certificate fix
Marcus Law · 30 Oct 2026
Interview
WebexOne 2026: Kevin Kieller on Why Interop Will Win
At WebexOne 2026, Kevin Kieller of enableUC tells UC Today why voice and AI assistants could pull users away from the Webex interface, why Cisco’s Dialog moves the contact centre towards relationship management, and why interop will decide which vendors meet customers where they are
Marcus Law · 26 Oct 2026
Sponsored · CallTower
What Technology Is Needed to Deliver Global CX?
Kristian McCann speaks with Rachell McConkie, Contact Center Product Owner at CallTower, about how IT and CX leaders can expand customer operations across borders while maintaining connected systems, consistent service standards and a unified data foundation
Kristian McCann · 26 Oct 2026