BT Wholesale has launched a hosted Teams offering for channel partners, which it says will let them deploy voice for their customers without the need for specialist IT skills.
Teams Direct Connect will be powered by BT’s Wholesale Hosted Communications (WHC) allows access to Hosted PBX or Hosted SIP Trunking from directly within the Teams applications.
Gavin Jones, Channel Director at BT Wholesale, said: “Bringing Microsoft Teams into our WHC portfolio was a natural next step for our partners and their customers.
“At BT Wholesale we want to ensure our propositions are adding the best value. Microsoft Teams is a great platform that many businesses rely on, but we wanted to take our support further by adding the extra functionality of allowing phone calls.
“This is a simple and cost-effective way to get calls in Teams so that we can deliver the greatest benefits to our partners and their customers.”
BT says its WHC platform is the first in the UK to use Microsoft’s Operator Connect to deliver a wholesale platform.
The firm already partners with Cisco to deliver Webex in WHC.
The Teams integration means users benefit from quick set-up and can use the same number on multiple devices.
BT cited research from Cavell that shows there are 6.75 million Teams users in the UK, predicted to increase to 10 million by 2023.
