Ribbon Communications has been selected by CBTS to deploy Operator Connect Accelerator for Microsoft Teams.
Ribbon Connect enables service providers to deliver a digital engagement model to allow customers to transition from legacy telephony services to the Microsoft Teams ecosystem.
The as a Service (aaS) solution leverages pre-assembled API integration, portal-based administration, and sales enablement tools to simplify the selling, provisioning, and billing of Operator Connect-related services.
Tony Scarfo, Ribbon’s EVP Cloud and Edge Business Unit, commented: “Adding phone system services to Microsoft Teams is a key opportunity for service providers.
“CBTS enjoys a well-deserved reputation as a telecom leader and innovator and this deployment further cements that reputation, enabling them to accelerate their time to market and keep ahead of the competition by embracing self-service portals and digital workflows.
“We’re proud of our longstanding business partnership and of their decision to trust Ribbon to expand their Microsoft Teams offerings.”
The Ribbon Connect portfolio combines advanced toolsets with carrier-grade security products and services that are trusted and deployed in the world’s largest telecom networks.
CBTS serves enterprise and midmarket clients in various industries across the United States and Canada.
The company offers services such as application modernisation, cyber security, unified communications, managed hybrid cloud, and more.
CBTS is a Microsoft Solutions Partner for Modern Work, and it also holds an Advanced Specialisation in Calling for Microsoft Teams.
Tony King, Vice President & Principal of the CBTS Communications Practice, said: “We’re committed to being the service provider of choice for organisations migrating to Microsoft Teams.
“With Ribbon Connect, our customers can fully leverage the digital engagement model that Operator Connect for Microsoft Teams enables.
“Our partnership with Ribbon positions us to move faster and supports our commitment to deliver an outstanding customer experience.”
Operator Connect for Microsoft Teams is an operator-managed service for interconnection between the Teams platform and telephony services.
The solution helps position Microsoft Phone System services as a replacement for traditional telephony services and other cloud UC offerings.
Microsoft’s Operator Connect Accelerator enables service providers to engage with an authorised Microsoft ecosystem partner and gain access to the integration tools, service offerings, and more that help providers jump-start their Operator Connect for Microsoft Teams deployments.
Earlier this year, Ribbon partnered with Poly and TD SYNNEX to launch the “Get Connected” Microsoft Teams bundle.
The bundle combines Ribbon Connect with up to five Poly performance media CCX 600 desk phones or P15 personal video bars.
The solution offers remote and hybrid businesses a quick and risk-free approach to adopting Microsoft Teams.
