Charter Communications has formed a strategic partnership on two new offerings with RingCentral to provide SME and enterprise customer access to communications platforms.
The new offerings, Spectrum Business Connect with RingCentral and Spectrum Enterprise Unified Communications with RingCentral, will combine RingCentral MVP with Spectrum’s high-speed internet and network solutions to offer a “reliable, secure, and simple” communications platform.
Charter Communications is a broadband connectivity company serving more than 32 million customers in the USA. In 2014, the company rebranded its products under the name “Spectrum”.
Homayoun Razavi, Chief Business Development Officer, RingCentral, said: “Combining Charter Communications’ high-speed broadband services with RingCentral’s cloud communications platform provides Charter’s millions of customers a fully optimized end-to-end solution to easily, securely, and reliably manage their businesses communications.
“We are very excited about our new relationship with Charter Communications. Together, we can provide a variety of businesses across a number of sectors–including healthcare, hospitality and education–a truly hassle-free solution with one stop for implementation and onboarding, billing, and support.”
The offerings will allow businesses to meet their customers, employees, partners, and suppliers on any device across various locations and channels.
RingCentral has an open platform ecosystem with over 500 APIs, which have collectively been used by customers to create more than 8,500 integrations and over 330 applications in its applications gallery.
Over the past year, RingCentral has introduced hundreds of new features across phone, video, and messaging, which include advanced meeting insights, advanced meeting summaries and other AI video features launched in September.
These capabilities can now be utilised by Charter’s customers to modernise and streamline their communications systems while also facilitating operations and growth.
Spectrum Business Connect with RingCentral is currently available in over 90% of Spectrum markets, and it will become fully available in the coming months.
Spectrum Enterprise Unified Communications with RingCentral will be made available within the USA in early December.
Danny Bowman, Charter’s Chief Mobile Officer, said: “Workplace expectations have transformed dramatically in recent years, and we are meeting our customers’ needs as they shift and grow.
“Spectrum’s new RingCentral solutions will enable our business clients of all sizes to adapt to today’s rapidly changing work environment, giving them the flexibility and remote capabilities they require.”
RingCentral recently announced that roughly 10% of its workforce is being laid off. It joins a slew of technology companies which have made layoffs recently, including Microsoft, Twitter, Meta, Salesforce, Lyft, Stripe, Netflix, and more.
Despite the need for layoffs, RingCentral had a strong Q3 2022. The total revenue for RingCentral’s third quarter was $509 million, which is an increase of $94 million compared to Q3 2021. Subscriptions revenue also increased 25% year-over-year to $483 million.
Other financial highlights include its GAAP operating margin of 35.9%, up from 20.1% the year before. There was also a record non-GAAP operating margin of 13.5%, which is an increase of 300 basis points year-over-year.
RingCentral also took part in UC Today’s round table this month, discussing UCaaS security strategies.
