Evolve IP has appointed Jeff Coursen as its new Chief Executive Officer.
Coursen will oversee a “new phase of leadership” for the remote solutions provider and succeed Pete Stevenson effective immediately, with Stevenson stepping down from the CEO role.
Coursen’s appointment is only the first of significant C-Suite change at Evolve IP, with a new Chief Product Officer, Chief Operating Officer, and Chief Accounting Officer named Peter Eisengrein, Martin Call and Bryan VanderGast, respectively.
It’s a privilege to have the opportunity to lead Evolve IP in this next chapter. We are focused on executing our go-to-market strategy, driving innovation, and leveraging the deep technical expertise within the Company to continue delivering valuable solutions to our customers. I am also thrilled to recognize the promotions across our team and acknowledge the vital roles these leaders are playing in our organization.”
Coursen joined Evolve IP in 2017 and became a critical figure, assuming the roles of Chief Financial Officer and Strategic Adviser. With a robust CV spanning over two decades, Coursen brings extensive expertise in operations, mergers and acquisitions, and strategic planning within the technology sector.
“Evolve IP is fortunate to have an abundance of talent and experience across the Company’s leadership team, and today’s announcements are a prime example of that,” added Drew Loucks, Evolve IP Board Member and Managing Director at Great Hill Partners. “We’re confident that Jeff is the right person to take on the CEO role at this point in the Company’s history, given his significant expertise and deep knowledge of the Company.”
Other C-Suite Changes at Evolve
Eisengrein, previously Executive Vice President and founding partner, has been promoted to CPO. Eisengrein co-founded Evolve IP in 2007, shaping the company’s global UCaaS and CCaaS networks. With three decades in technology, he’s known for assembling skilled teams driving innovation. In his new role, Eisengrein will oversee product design and strategy for Evolve IP’s solutions, collaborating with product managers to advance hybrid workforce solutions.
Call, formerly Senior Vice President of Client Success, has been elected COO. Call joined Evolve IP in 2021, overseeing client success initiatives. With 15+ years in international logistics and sales, he’s adept in customer experience and product management. Call’s new role ensures client satisfaction by leading global support and service delivery teams, focusing on seamless onboarding and top-notch technical support.
VanderGast, previously EVP Finance & Corporate Controller, is now CAO. VanderGast joined Evolve IP in 2016, contributing to financial strategy and operational goals. With 15+ years in finance, primarily public accounting, he brings expertise to his new role, overseeing all accounting functions and ensuring accurate financial reporting. As a CPA licensed in Pennsylvania, he’s well-prepared for the position.
What Did Evolve IP Get Up To in 2023?
In October, Evolve IP and Dubber partnered to develop an AI-powered call recording platform for businesses.
Evolve IP and Dubber’s speech intelligence platform is powered by Dubber’s “Moments” and is called Anywhere Call Recording. Moments is Dubber’s award-winning network-based speech intelligence and pre-packaged sentiment analysis designed to improve the customer experience. It is a productised AI that integrates swiftly with many platforms already present in businesses’ tech stack.
The call recording platform leverages voice AI and empowers businesses to record every call, chat and video within the organisation or with customers. It also allows businesses to replay recordings and provide critical insights from every conversation on any device.