You’ve been waiting with bated breath, and now the results are finally in!
After an incredible response to our UC Awards ceremony in 2019, we brought the experience back for another year in 2020. Leveraging a virtual environment to ensure anyone could take part, even in the current circumstances, the UC Today team evaluated countless amazing companies this year.
With help from our sponsors, UCX and Ribbon, and a fantastic team of Judges, we pinpointed the top performers in a series of crucial categories, from best security product, all the way to best platform for Unified Communications.
Our virtual awards ceremony is now available to watch.
It’s been an incredible journey, reviewing all the wonderful entries submitted by today’s rapidly evolving businesses. Now we’re bringing you your UC Awards winners!
The Winners for 2020
Here are your winners for each category of the UC Awards 2020:
- Best Security Product: Theta Lake
- Best Compliance Product: Theta Lake
- Best Endpoint Product: EPOS
- Best Analytics Platform: Akixi
- Best Contact Centre Platform: Talkdesk
- Best Collaboration Platform: Cisco
- Best CPaaS Platform: Vonage
- Best Wholesale Cloud Provider: 2600Hz
- Best Cloud Communications Provider: Exponential-e
- Best Service Management Platform: VOSS
- Best Unified Communications Platform: RingCentral
- Most Innovative Product: Cisco
In a first for the UC Awards, this year we crowned 3 industry leaders, in our new ‘People Awards’:
- CX Leader of the Year: Charanya ‘CK’ Kannan, Chief Product Officer, Talkdesk
- Collaboration Leader of the Year: Eric Yuan, Founder and CEO, Zoom
- UC Leader of the Year: Vlad Shmunis, CEO, RingCentral
Our own Rob Scott, Chair of Judges and the Host for the Awards, said:
“It’s been an extraordinary year for the industry, I’d like to say a huge congratulations to all applicants, finalists and winners!”
While we had countless world-changing companies to consider for every category, the winners above represented the top choices of our exceptional judging team. Every finalist deserves recognition for the sensational work that they’re doing to advance the various segments of the Unified Communication, Collaboration, and CX landscape.
We believe that all of our finalists are setting a new standard for the future of this industry. We want to thank everyone who participated in this year’s UC Awards for submitting their entries and getting involved.
Thank You for Taking Part
As always, it was a tough job to pick the best and brightest starts in the Unified Communication, Collaboration, and Customer Experience landscape. We couldn’t have done it without the support of our incredible panel of judges.
Led by our own Rob Scott, Publisher of UC Today, we had an amazing team of 6 experts on hand, including Irwin Iazar, VP of Nemertes Research, Zeus Kerravala, Founder of ZK Research, and Jon Arnold, Principal of J. Arnold and Associates. Our other phenomenal judges included Melissa Swartz of Swartz Consulting, Blair Pleasant from COMMfusion, and Kevin Kieller of EnableUC.
We hope that you’ll join us with the same amount of enthusiasm in 2021, when we come back for another year of awards recognising the most innovative performers of the current marketplace.
Rob concluded:
“We received a record number of applications this year, the level of innovation and success this time is off the chart. I can’t wait to see what everyone does next to further differentiate themselves in this highly competitive landscape”
See you all at the UC Awards 2021!
