In this UC Today interview, host Kieran Devlin speaks with Benny Matityahu, VP of Unified Communications & Collaboration at AudioCodes, and Roy Wizeman, Director of UCaaS Platform & Solutions at AudioCodes. Together, they unpack the challenges and opportunities facing channel partners as they navigate a fast-changing market defined by multi-UCaaS adoption, voice connectivity complexities, and AI-driven value-added services.
Channel partners today are balancing customer demand across multiple UCaaS platforms while also being asked to deliver more advanced services. In this discussion, Benny and Roy explain how AudioCodes’ Live Platform is designed to simplify that journey, remove barriers to multi-UCaaS growth, and create space for innovation with AI.
Watch to discover:
- Why channel partners are embracing multi-UCaaS strategies to meet customer demand for flexibility.
- How AudioCodes Live Platform streamlines voice connectivity, migration, and interoperability across vendors.
- Real-world examples of partners scaling recurring revenue by layering AI-powered services such as contact center, transcription, and meeting insights.
- Where the partner opportunity lies as UCaaS commoditises and value shifts toward AI-enabled solutions.
