Leading monitoring and management solution for Microsoft Teams and Zoom, Unify Square, recently announced a new range of innovations and service enhancements. Following exceptional customer growth for 2020, Unify Square has evolved its tools and managed services to support companies reliant on crucial collaboration platforms.
According to CEO, John Case for Unify Square, Enterprise IT is recognising the increasing value of monitoring tools and managed services for UC and collaboration. Since the rise of COVID-19, companies have been using a wider range of conferencing platforms and dealing with the increased risk of exponential amounts of data being shared.
The new demands of the changing landscape mean incredible things for Unify Square.
Celebrating New Growth
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John Case[/caption]
Over the last 12 months, Power Suite from Unify Square has maintained a fantastic level of customer retention at 95%, with sales growing by 40% YoY. The company also completed its second-largest quarter for sales ever, based on strong contributions from software, cloud managed services and consulting. Unify Square also reported strong growth from its partner network this year.
Leading partners like Zoom, Microsoft, BT, Jabra, and IBM have shown sensational growth. Unify Square also recently partnered with AVI-SPL, who will focus on the management of technical details in the meeting room, while Unify Square focuses on experiences for phone and conferencing.
SVP of Technology and Innovation at AVI-SPL, John Bailey, said the team were excited about the synergies created in the new partnership with Unify Square, the complementary solution portfolios of the two brands solve a range of collaboration issues.
Innovation in Software and Services
Unify Square has made various updates to its software and services suite, PowerSuite, over the last 6 months. Updates include continued enhancements to Microsoft Teams support in multiple modalities, including video, audio, app sharing, and expanded solutions for proactive monitoring. Expanded analytics reporting for Zoom UC is now available too and Unify Square also added a Microsoft PowerBI integration for more customised reporting.
