The new year is here, and for many companies, that means planning for an upgraded communication and collaboration strategy. If you’re ready to evolve your digital transformation roadmap in 2020, then there’s a good chance that you’ll want to start by making sure that you have the best business phone services that money can buy.
Fortunately, US News, a leading publication covering everything from reviews to the latest stories from throughout America, has just ranked its top contenders in the business phone service market. In December of 2019, the e-magazine researched the top business phone services in the marketplace to deliver a list of their top contenders, here’s who came out on top.
Dialpad, RingCentral, and Nextiva Excel
The top three business phone services listed by US News this year were Nextiva, RingCentral, and Dialpad. Nextiva was listed as “best overall,” while RingCentral earned the title of “Best for Customizing.” Finally, Dialpad was announced as the best business phone service for companies interested in using AI.
- Nextiva: Benefits listed included an “out of the box” solution for small and mid-sized companies, a solution for mobile workspaces and offices, and the benefit of PBX phones that can be converted for use with the service
- RingCentral: Advantages of business phone with RingCentral included support for both mobile and office-based workspaces, as well as integrations with over 180 business applications. US News also highlighted the fact that RingCentral has phone number service in over 100 countries
- Dialpad: US News celebrated Dialpad’s ability to serve mobile and BYOD environments. The publication also appreciated Dialpad’s AI technology and real-time insights into customer conversations
Following the top three companies, US News also listed Grasshopper and Jive as potential options to consider.
