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NewsUC&C12 Dec 2024 · 2 min read

Voiceflex, Yeastar Elevate Enterprise Comms With New Interoperability

Voiceflex has expanded Yeastar interoperability for SIP trunks, S-Series VoIP PBX and Cloud PBX, helping UK SMEs move to all-IP.

Voiceflex and Yeastar enterprise comms interoperability

Voiceflex has announced full interoperability with Yeastar to elevate enterprise communications.

Leading comms solutions carrier Voiceflex has confirmed interoperability between its SIP trunks, Yeastar S-Series VoIP PBX, and Yeastar legacy Cloud PBX. Voiceflex asserts that the collaboration enables UK SMEs to transition straightforwardly to an all-IP environment.

Paul Taylor, CCO at Voiceflex, commented:

We support our partners through our agile and flexible approach and ability to develop innovative solutions. Our long-standing partnership with Yeastar and ITSP template exemplifies our commitment to delivering seamless, high-quality communication solutions."

Voiceflex added that the partnership expanded in 2024 with the introduction of an embedded ITSP template for Voiceflex within Yeastar’s advanced P-Series PBX System. This integration seeks to simplify the setup process, enhancing usability and customer satisfaction. Voiceflex stresses it underscores a shared commitment to providing innovative, flexible, and dependable communication solutions that meet the ever-changing needs of modern businesses.

Voiceflex affirms that it leverages its proprietary SIP technology and operates a robust core IP network supported by three data centres, ensuring a resilient infrastructure with no single point of failure. Understanding that the network is the backbone of business operations, Voiceflex says it prioritises delivering reliable, uninterrupted service to meet the critical needs of its customers.

"We are thrilled to continue our partnership with Voiceflex, Our ITSP partnership ensures that Voiceflex’s top SIP technology is available to Yeastar product users, a synergy that has consistently benefited all parties involved – our mutual partners, customers, Voiceflex, and Yeastar," added Arya Zhou, Director of Sales at Yeastar. "Together, we aim to provide reliable and cost-effective IP communication solutions throughout the UK."

Voiceflex, AudioCodes Launch AI-Driven Conversational IVR for Microsoft Teams

In June, Voiceflex announced a strategic partnership with Audiocodes to introduce an AI-powered conversational IVR and contact centre solution for Microsoft Teams. This collaboration aims to bolster enterprise comms by integrating advanced AI capabilities with Teams.

Voiceflex stresses the partnership underscores its dedication to ongoing innovation and delivering cutting-edge solutions. It says it also reinforces the company’s commitment to expanding its presence in the Microsoft Teams ecosystem, ensuring it remains a leader in the constantly evolving enterprise communications industry.

With Microsoft Teams poised to stay at the forefront of enterprise collaboration, Voiceflex emphasises that this partnership reflects a shared focus on innovation and customer-centric solutions, positioning both companies to effectively meet the market's future demands.

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