Vonage and SAP have announced an expansion of their collaboration to help bring agentic AI-driven experiences to enterprises worldwide.
“By integrating Agentic AI and network APIs with SAP Business AI capabilities, we are providing businesses with tools to reimagine operations, improve customer experiences, and meet the growing demands of digitization,”
Seckin Arikan, Head of API, Vonage, said.
By combining their technology, the collaboration aims to create impact through intelligent, next-generation applications seamlessly integrated into existing workflows and systems.
Examining the Expanded Partnership
The collaboration sees SAP as the foundational platform with the SAP Business Technology Platform (SAP BTP, integrating SAP Business).
Vonage will help elevate these capabilities with communications and network APIs that leverage Ericsson’s telecommunications ecosystem.
Focusing on pilot use cases and proof-of-concept (POC) demonstrations, the companies are teaming up with Accenture to showcase a POC that demonstrates a multimodal application of Agentic AI, integrated with Vonage APIs.
“This collaboration with Vonage is a great example of how powerful AI agents will be able to handle multi-step processes, interacting with humans when there is the need and otherwise solving issues autonomously,”
Philipp Herzig, CTO and Chief AI Officer at SAP SE, said.
