The complexity of today’s unified communications solutions is growing rapidly. Today’s businesses need more functionality than ever before to contend with the increasing demands of modern customers, as well as evolving features and capabilities. With so much going on in the industry, it’s no wonder that organisations from all verticals are looking for ways to better manage their infrastructure.
Fortunately, service management solutions from VOSS can make life simpler for business owners. VOSS’ independent research shows that organisations using their system can save up to 43% a year on management costs.
If you’re looking for a way to maintain better insights into your technology, here’s what you can expect from VOSS Solutions.
VOSS provides of digital workplace management technology, enabling customers to significantly increase the levels of automation across their UC collaboration platform, supporting their journey towards improved productivity and cost savings. VOSS provides discovery & migration, orchestration fulfillment & analytics, and performance monitoring & management, across multiple technologies, and from a single, highly flexible, secure web portal:
- UC Discovery and Migration - VOSS Migrate is a big data, transformation product suite that has been designed to carry out audits of legacy environments and UC migrations from legacy to advanced UC platforms. It uses a revolutionary methodology to discover, extract, transform, validate, and load large volumes of data to automate a UC migration project, saving organizations from lengthy, high-budget and high-risk, manual UC migrations.
- UC Automation - VOSS Automate is a UC orchestration platform, deployed by service providers and organizations in the retail, manufacturing, finance, government, and health arenas. It comprises an extensive array of UC management capabilities and pre-integration with UC vendor and business applications, such as ServiceNow. The highest levels of automation agility within VOSS Automate enable you to create customized workflows that significantly lower your operating costs and meets your business needs now and as they evolve in the future. VOSS Analytics delivers big data technology to the UC space, pulling data from all dimensions and incorporating advanced data logic to produce intelligent business reports.
- UC Monitoring and Analytics - VOSS Insights integrates with VOSS Automate to enrich the data needed for monitoring and fault detection leading to faster resolution through self-healing AI logic. Add business context to the technical data available from your UC solution to ensure quality service delivery. With this deep insight into your UC platform, VOSS enables you to continually improve and optimize your UC environment, to provide the very best communications experience for your employees and to grow your business as a result.
The Features of VOSS Automate
VOSS Automate is an incredible service management solution that allows companies to design, deploy, operate and optimise state-of-the-art unified communication solutions with a reliable service fulfilment platform. VOSS Automate was designed to deliver exceptional results for governments, service providers, and enterprises alike so that anyone can reduce the costs of UC implementation.
Available on-premises, or as a cloud-based solution, VOSS Automate comes with everything you need to:
- Automate the discovery and mapping of your existing UC network and rapidly introduce new configurations to your environment. VOSS adds value to your system without disrupting day-to-day processes
- Help design and implement new UC solutions. VOSS simplifies the creation of new communication environments, improves the onboarding of new users and speeds up implementation
- Access a complete and secure view into your UC configuration: Whether in the cloud, on-premises, or in a hybrid environment, VOSS provides a simple view into your UC strategy
VOSS Automate also offers a series of customisable add-on modules, so you can adjust your strategy to suit your individual needs. For instance, modules include:
