VOSS Solutions has unveiled its latest Shared Architecture innovations providing its most comprehensive end-to-end solution to date, for Cisco Hosted Collaboration Solution (HCS) partners.
Shared Architecture from Cisco enables HCS partners to offer UC-as-a-Service (/unified-communications/ucaas) to customers, which includes a rich array of collaboration tools at a more affordable price. HCS Shared Architecture shares a UC cluster with multiple tenants, and allows customers to automate the end user onboarding process, both of which lead to impressive operational savings. Shared Architecture is designed to serve customers with less than 100 users, however nothing prevents Shared Architecture from serving larger customers as well.
Built on multi-tenant Cisco HCS, CUCM and CUC environments, the VOSS Shared Architecture solution is the quickest and most cost-effective way to onboard, provision and manage new customers. Additionally, it brings new options to add value to – and differentiate – an HCS partner’s market offering. As a result, VOSS empowers HCS partners to offer cost-effective and easy-to-consume cloud communications solutions to customers of all sizes.
Announced in February 2017, the VOSS Shared Architecture solution has been well-received by the Cisco HCS partner base. A number of global HCS partners have installed the VOSS Shared Architecture solution to target the SME market, as a natural extension to their existing VOSS-managed HCS architecture serving larger enterprises.
The latest Shared Architecture solution from VOSS has an optional pre-built integration with Jamcracker to allow providers to host a branded portal for SMEs to order their UC cloud services. Behind the scenes, enhanced VOSS-4-UC workflows automate the initial customer onboarding, user provisioning, and Imagicle directory service set up.
Workflow enhancements include:
