The introduction of Communication Platform as a Service solutions has changed the way that businesses develop their communication stack. Today, if you need new features in anything from messaging to voice and video, you can implement the right elements into your existing tools and applications, without any substantial hardware investments.
CPaaS solutions are giving organisations the agility they need to thrive in the competitive marketplace. Voximplant uses the latest in real-time communication technologies, SDKs and APIs to deliver a comprehensive CPaaS platform to customers.
The Voximplant CPaaS Platform
The Voximplant CPaaS platform is a solution designed to empower the modern business with video, voice and messaging features via the cloud. Currently, the company has 9 data centres worldwide, 6 years of experience on the market, and more than 12,000 global customers.
Specialising in SDKs for voice, messaging, and video, Voximplant can give organisations the power they need to transform their current environment with everything from unified communications, to IVR with voice recognition, programmable callback, cloud call centres, and more.
Voximplant also offers a range of easy-to-access SDKs for quick and straightforward development, even if you don't have a lot of experience with coding. Currently, the toolkits available include:
- Java Android SDK
- JavaScript web SDK
- JavaScript React Native SDK
- URL HTTP API
- JavaScript Cloud-side API
Voximplant For Voice
The Voice component of the Voximplant CPaaS system offers simple and easy-to-access cloud JavaScript, to give businesses complete real-time control over their calls. Through the platform, you can access a range of communication solutions, including programmable call routing, cloud call centre implementation and automated voice notifications.
The Voximplant Voice system comes with access to a range of fantastic capabilities, including phone-to-phone connectivity, phone-to-app calls, and app-to-app connections. There's also the option to automate your calls to suit specific campaigns, build intelligent call queues, develop different APIs, and more. You can even tap into all the benefits of robust voice conferencing and call transcription.
Some of the most impressive features include:
- Outbound call lists
- Cloud JavaScript control
- Cloud IDE with syntax highlighting
- Predictive dialling
- Cloud debugging
- Logging and call management
- Speech to text and text to speech
- Call recording
- Voicemail detection
- PSTN or SIP compatibility
- HTTP API to integrate Voximplant into your own product
- Automated Call Distribution (ACD)
Voximplant for Video
Video is growing increasingly popular in the communication world. It offers an extra level of immersion for employees and customers alike. With Voximplant for Video, you can embed HD calls and conferences into your existing communication environment. Voximplant supports video call recording for compliance, high-quality video chat on web and mobile apps, and video conferencing in the cloud.
Businesses using video to take their communication stack to the next level can sign up to develop programmable video call-routing experiences and click-to-call environments on their website. Thanks to the wide range of additional communication strategies available from Voximplant, organisations can even produce a full unified communication experience.
Some of the most impressive features of Voximplant for video include:
