Irish comms provider WellTel has acquired the Irish and UK wing of Dublin-based Capstone Intelligent Solutions.
Both companies count Avaya, Verint and Liquid Voice among their vendor partners. The acquisition is expected to add €8.5m to WellTel’s revenues and allow it to deliver its integrated communications, telephony, cloud and managed services on a larger scale.
“We are delighted to announce the acquisition of Capstone as part of Welltel’s strategic plan for growth,” stated Ross Murray, Chief Executive Officer at Welltel (pictured above left).
“The merging of our two companies will enhance our cloud contact centre and unified communications capabilities, and enable us to provide these services on a wider scale for customers, while maintaining our customer service ethos.
“Capstone brings a loyal customer base and a highly-skilled, specialist workforce built over a ten-year period to Welltel and we look forward to continued expansion as a combined entity.”
Capstone, which also counts Gamma, 8X8 and Cisco among its vendor partners, supports over a quarter of a million people in 327 sites across 38 countries and reported a turnover of €8.5m in its most recent fiscal year. It boasts Three Ireland, KBC Banks, The AA and An Post (Irish national postal service) among its customer base.
