Everyone's talking about ChatGPT.
Perhaps the single most exciting chatbot technology to emerge since the dawn of conversational intelligence, ChatGPT marks the beginning of a new era in artificial intelligence. Even if you don't consider yourself a technology buff, you've probably heard about ChatGPT by now.
Created by OpenAI, a major player in the AI industry, ChatGPT is currently making its way into various facets of the business world. Already market leaders in Unified Communications, Microsoft has invested strategically in the OpenAI platform and is currently rolling new functionality into tools like Bing, Viva Sales, and even Microsoft Teams Premium.
But what exactly is ChatGPT? How does it work, and what makes it different from the other AI algorithms that have fuelled business bots in previous years?
What is ChatGPT? An Introduction
So, what is ChatGPT?
Who better to ask than ChatGPT itself?
Here's how ChatGPT describes itself:
"I'm ChatGPT, a large language model trained by OpenAI. I use state-of-the-art natural language processing techniques to generate human-like responses to text-based conversations. I've been trained on a vast corpus of text data and can answer various questions and engage in many different types of conversations. My primary goal is to assist users in finding answers to their questions and providing helpful information in a conversational manner."
To put it simply, ChatGPT is a generative AI tool and chatbot designed to provide conversational responses to queries. The solution was designed by OpenAI, a research and deployment company committed to expanding the boundaries of artificial intelligence with the goal of benefiting humanity.
Built on top of OpenAI's GPT-3 family of "large language models", ChatGPT sorts through vast amounts of information in seconds to produce conversational, human-style responses to questions. ChatGPT doesn't just generate basic answers to queries; it speaks in an engaging, human format, curating numerous data points into the most useful response it can muster.
How Does ChatGPT Work?
ChatGPT has become so effective at creating human responses to queries that it's even left some users questioning whether it might be sentient. However, the algorithm works like any other computer program or AI system – through careful coding and training.
OpenAI trained the language model using Reinforcement Learning from Human Feedback. In other words, human trainers offered the model conversational data to teach it both how human beings speak and how it should respond to questions.
The technology builds on the foundations of OpenAI's GPT-3 autoregressive language model. GPT stands for "Generative Pre-Trained Transformer" – a type of neural network machine learning model built using billions of data points from the internet.
GPT-3, first produced in 2020, uses deep learning algorithms to produce human-like text when given initial text as a response. ChatGPT's technology is actually a slight step up from GPT-3, as it's based on the next generation of the technology – GPT 3.5.
However, the concept is primarily the same.
ChatGPT might seem like it's coming up with entirely creative responses to questions, but it's actually just regurgitating information based on what it's learned by interacting with billions of data points. Like many modern AI systems, ChatGPT is also constantly evolving. Professionals in the OpenAI team constantly evaluate the results generated by ChatGPT to finetune its responses.
