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NewsUC&C25 Jun 2020 · 1 min read

What's New in Cisco Collaboration? Cisco Live! Roundup 2020

Cisco Webex, Desk Pro, Webex Assistant and contact centre updates from Cisco Live show what changed and why buyers should care. Published on UC Today.

Rob Scott

Watch and subscribe on YouTube.

Dave Michels, Lead Analyst, TalkingPointz hosts Javed Khan, VP & General Manager, Cisco Webex, Omar Tawakol, VP & General Manager, Cisco Contact Center and Aruna Ravichandran, VP/CMO, Cisco Collaboration.

In this session we discuss the following:

  • Cisco Webex Triples its Usage
  • Cisco Live New Announcements
  • New Cisco Webex Desk Pro
  • New Webex Assistant integration into Meetings
  • AI features - Facial recognition, people counting capability
  • Collaboration security enhancements extended to Webex meetings
  • Contact Center use cases during COVID-19
  • Contact Center enhancements
  • The API first contact center

Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our YouTube channel.

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