Snom are well-known as one of the industry-leading providers when it comes to phones and communication solutions in the UC space. Their VoIP phones are frequently characterised by a rich range of exceptional functions which are designed to simplify business communications, and offer a higher standard of experience and security to their users. Snom serve companies that range all the way from the large enterprise, to the single-person at home business.
During my time at UC EXPO 2017, I was given the fantastic opportunity to sit down and speak with Alison Tetlow from Snom Technology GmbH. She was keen to talk about the latest developments that have been made by the brand.
What's New for Snom? The D785 Handset
The hottest development in the Snom environment right now, is the introduction of their new flagship phone, the D785 handset. This is an IP phone for executives, that includes everything from a much larger high-resolution monitor, to several amazing functions including a completely paperless directory, USB and Bluetooth support, and exceptional audio quality.
On the surface, the D785 handset is very impressive. It looks and behaves perfectly for the enterprise sector. However, as Tetlow explained, it's the functionality behind the phone that's particularly special. The D785 handset supports Snom IO, which means that customers can write and create applications that can be integrated into the phone. Those apps will be specific to whatever the company in question is trying to achieve, so different resellers will have different end experiences.
"One of our resellers, Voice Host, have written an application that works for multi-tenancy units. Basically, it's capable of passing calls on from many different clients, which can be handed into a central switchboard with the right name. They've created their own software, which integrates into Snom IO phones."
In other words, someone can write an application to send a SIP command to a Snom phone which requests that the device sends the call somewhere else, and the phone would manage that for you.
Greater Connectivity for Snom Customers
If the customisable experience wasn't interesting enough, Tetlow went on to inform me that another benefit of the new phone, was that the connectivity options were much greater in terms of the profile available. There are USBs and Bluetooth opportunities built in, and a greater amount of capacity, because Snom knows their users are downloading bigger files than ever before.
Essentially, a user could walk into the office with their Bluetooth headset connected to their mobile, and that headset could connect seamlessly to their Snom phone. Of course, that's not a new feature to this particular Snom handset, but it is an interesting function.
One of the elements that is unique to this new handset, is the way that it's designed. If you look at the D785 unit in comparison to some of the older Snom handsets on the market, you should notice some subtle differences.
