Why Channel Partners Should Bet on Intermedia’s Embedded Teams Solution

In this exclusive fireside discussion, UC Today’s Associate Editor Kieran Devlin sits down with Mark Sher, VP of Product Marketing at Intermedia, and Kevin Kieller, Lead Analyst and Co-Founder of EnableUC, to uncover how SMBs can unlock the full potential of Microsoft Teams.

With decades of combined experience helping organizations bridge technology and business value, Mark and Kevin offer practical insight into why SMBs struggle with Microsoft Teams aloneβ€”and how Intermedia’s embedded approach is turning complexity into simplicity for both customers and partners.

This is a must-watch for any Microsoft-focused partner looking to level up their Teams offering, drive more value for SMB clients, and create a sustainable, scalable revenue stream. Microsoft Teams is powerfulβ€”but for small and mid-sized businesses, it can also be overwhelming. In this engaging conversation, Intermedia and EnableUC explore what SMBs really need from Teams, and why simplicity, continuity, and value matter more than ever.

Key takeaways from the conversation include:

  • Why Teams deployments can fall short for SMBsΒ and how Intermedia solves it
  • Embedded communications in TeamsΒ – voice, SMS, and contact center without complex setup
  • Flexible partner modelsΒ like reseller and agent options to maximise margin
  • No voice experience neededΒ plus training, branding, and billing support

Whether you’re a Microsoft-focused MSP, a UC veteran, or a tech partner exploring new revenue streams, this video breaks down what makes Intermedia’s Teams solution stand outβ€”and how it helps you deliver more, earn more, and retain more.