Wildix has unveiled its new AI-powered UC and collaboration platform, WMS 7, to elevate enterprise communications.
Announced during Wildix's annual UC&C Summit 2025, the next-generation WMS 7 solution is designed to tackle the challenges of fragmented systems and escalating security threats. It incorporates real-time transcription, intelligent summarisation tools, and an advanced AI-powered chat engine to ensure seamless communication and enhance operational efficiency.
Wildix emphasises that this platform reflects the company’s dedication to providing businesses with solutions specifically tailored to meet the demands of today’s evolving landscape.
"Every announcement, product or project we unveiled has one goal: empowering our partners and their customers to succeed," said Steve Osler, CEO of Wildix.
With WMS 7’s advanced transcription and summarisation capabilities, x-bees’ intelligent sales solutions and x-hoppers’ transformative retail tools, we are equipping partners to grow their businesses by delivering solutions that meet modern workplace challenges. By focusing exclusively on the channel, we ensure our partners have the resources and tools they need to drive impactful results for their customers."
What Other Major Announcements Did Wildix Make At The Summit?
Wildix also announced that its AI-powered, Salesforce-integrated x-bees platform will receive a momentous update in the form of advanced sales intelligence.
Equipped with real-time sentiment analysis, call assistance, and detailed reporting, x-bees intends to transform the sales process by shortening cycles and improving decision-making. Its Salesforce integration allows partners and customers to implement customised solutions that address specific needs.
Updates to Wildix's x-hoppers solution now include AI-driven theft detection, line management, and safety alerts. Wildix illustrates these enhancements have proven effective in reducing theft, as demonstrated by House of Spells in London, where weekly theft incidents dropped from 4 to just 1-1.5 on average. Additionally, Wildix says these innovations have greatly improved customer experiences and streamlined operational coordination.
Also at the Summit, Wildix unveiled specialised DECT models designed to meet the specific needs of growing UC&C sectors such as healthcare and manufacturing.
