Zoom, a market leader in video collaboration and UCaaS, recently announced a new milestone accomplishment. The Zoom Phone solution, originally launched in January 2019, now has more than 1.5 million seats worldwide.
Achieving a massive 1.5 million seats in less than two and a half years is a huge accomplishment for Zoom and an insight into the growing demand for cloud telephony offerings.
Organisations worldwide can now choose a scalable, cloud-friendly phone solution with Zoom which scales to suit their business. Since introducing Zoom Phone, Zoom has come a long way, becoming a leader in the 2020 Gartner Magic Quadrant for UCaaS worldwide, and expanding coverage to 46 territories and countries.
The Road to Success
Zoom Phone now has numerous new and valuable features, from SMS capabilities to Nomadic E911, Power Pack (a phone add-on for call queue analytics, call handling, and Team SMS), business app integrations, and new safety tools.
Zoom Phone has been deployed to countless leading companies like Equinix, USC, and eBay, and it’s earned recognition as a leading UCaaS platform by G2, as well as being the number 2 provider on the Omdia 2021 scorecard for UCaaS in North America. Zoom also introduced the Zoom United Pricing bundle recently, for Zoom Chat, Phone, and Meetings, on a single license.
Zoom Phone Appliances are now available, too, offering purpose-built endpoints for Zoom Phone and Meetings. According to VP of Connected Work Research for Frost & Sullivan, Elka Popova, Zoom Phone has made amazing strides with its wonderful availability, innovative pricing model and exceptional functionality.
