As the professional world continues to transition online, we’re all facing new challenges. During the first half of 2020, companies began changing the way that they communicate at scale. Video conferencing solution, Zoom, saw its daily active user count jump to more than 200 million.
However, as we have more conversations and collaborative moments online, it’s important to rethink the way we handle critical cybersecurity issues too. As business leaders discovered through issues like Zoombombing, changing your strategy too quickly often leads to gaps in security.
So, how do we take advantage of the benefits that video conferencing has to offer for collaboration, without risking security?
1. Control Conference Invitations
First, you should only have the people you really need present in a video conference. Zoombombing revealed that people are happy to gate-crash an online meeting if you’re not careful. This means that business leaders need to set controls for protecting themselves from eavesdropping.
Zoom addressed this issue with the delivery of things like waiting rooms and passwords for meetings. It’s worth ensuring that any video conferencing solution you use has plenty of ways to clock down the conversation. Don’t forget to consider the permissions that each attendee has too.
With certain video tools, you will be able to determine which employees can share screens and files, as well as which can take control of a conversation.
2. Take Advantage of Admin Tools
Control is essential to the current collaboration environment. No matter which video conferencing or collaboration tool you use, it’s important to explore the tools available to keep your meetings secure. For instance, you might need to set up two-factor authentication for anyone who wants to log into your meeting software.
There’s also the option to implement protocols that allow business leaders to forcibly remove unnecessary participants from a conversation. The best video conferencing tools today will give companies more support in controlling everything from customized meeting security, to recording functions.
3. Implement the Right Policies
Just having the right technology for secure conversations in place isn’t enough. Companies also need to ensure that their employees know how to avoid security issues with their behaviour too. For instance, your team members should never be logging into meeting experiences from a public WiFi connection. Additionally, it’s important that team members know what they can talk about in public.
Joining a sensitive meeting in a café or public environment causes significant security issues, even if your team member has an encrypted connection.
Introduce your employees to the right guidelines for everything from securing meetings in public, to using VPN tools and two-factor authentication.
