Alcatel-Lucent Enterprise has launched its Rainbow Telephony for Microsoft Teams connector.
An enhancement of Alcatel-Lucent Enterprise's UC platform, Rainbow, the Rainbow Telephony for Teams connector is designed for interfacing with the Teams platform. The connector empowers the use of current telephony systems across any type of device — including desktop, tablets and mobile — software and environment in a seamless process.
Moussa Zaghdoud, Executive Vice President, Cloud Communications Business Division, commented:
Rainbow Telephony for Microsoft Teams is an example of how the Rainbow platform incorporates the most advanced telephony functionality enhancing each customer’s unique ecosystem and ensuring optimised productivity."
The solution includes advanced features like call management, conferencing, and call barring. These facilitate dependable and streamlined communications with customers and partners.
Users can be reached anytime and on any device with a single number. The connector also means this number displays on devices when users make outgoing calls. Status synchronisation between Teams and Rainbow allows users to be no longer disturbed during meetings or calls because their presence status is updated between Teams calls and traditional phone calls.
Rainbow Telephony for Microsoft Teams provide telephony services that can centralise all of a user’s communications onto a single platform with other Microsoft Teams services. The connector bridges existing telephony devices to cloud telephony tools to generate optimal connectivity for global business users.
The solution is integrated within Rainbow, requiring no need for further investment, deployment or user training. Businesses can connect their existing PABX, on-premises or in the cloud, to Teams via Rainbow Telephony for Microsoft Teams. The solution intends to also offer a more straightforward transition to cloud telephony without services disruption.
"We are delighted to introduce enterprise-grade telephony capabilities to Microsoft Teams users around the world," Zaghdoud added. "At Alcatel-Lucent Enterprise, we prioritise seamless integration and embed ease-of-use in every aspect of our Rainbow platform. We pride ourselves in delivering exceptional products and services that cater to our customers' evolving needs."
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