Alianza is acquiring Metaswitch from Microsoft.
Leading cloud comms platform Alianza has announced a definitive agreement with Microsoft to acquire Metaswitch, a provider of high-performance comms software.
Alianza outlines that the acquisition will expand its customer base to include over 1,000 communications service providers, including 19 of the top 20 global operators. Additionally, it says the move will bolster Alianza’s service portfolio, paving the way for a future of cloud-orchestrated, AI-powered communications.
Brian Beutler, Founder and CEO of Alianza, commented:
The acquisition of Metaswitch is about resetting the playing field and enabling service providers to reassert their market leadership. The Alianza cloud communications platform empowers operators to monetise network investments through improved customer experiences and the delivery of modern, high-margin communications service offerings."
Alianza outlines that integrating Metaswitch’s voice software, IP protocol, and engineering talent introduces several critical benefits to operators.
Firstly, it says it will drive revenue growth by helping service providers close the services revenue gap and better monetise their network investments, enabling them to stay competitive. Deployment flexibility is also noted as a key advantage, as Alianza allows providers to deliver solutions via on-premises, public, private, or hybrid cloud models, tailoring services to customer needs.
Consolidating complex voice operations onto a single platform, simplifying management, and reducing overhead intends to improve operational efficiency. Finally, Alianza emphasises its focus on innovation, including AI-based capabilities, will help service providers generate new revenue and deliver enhanced automation and insights to elevate the customer experience.
