In today's communication and collaboration environment, consumers are searching for partners who can provide UCaaS solutions that allow for functionality that's never been seen before. As new customers are being identified by the partners in RingCentral's portfolio, the company is now beginning to assign consumers to subject matter experts who can sell them products on the behalf of the partner. The unique element of this new and helpful initiative, is that everyone is kept whole.
Thanks to the Channel Harmony solution, there should be no conflict in the sales cycle, and an increased ability for closing deals with customers should be accessed by everyone. The program is now accessible to customers of every shape and size, for those who only have one buyer, to those who have thousands. RingCentral are proud to offer their solution to any group - no matter how big or small.
The New Offerings by RingCentral
RingCentral has long been recognised as a group dedicated to providing exceptional partner support to the people in their channel. In addition to the latest Channel Harmony solution of offering guidance for selling, RingCentral are also providing:
- Upselling and cross-selling solutions
- Customer care services
- Sales and services for future purchases
- Implementation for all products
The strategy will give the partner the chance to focus entirely on the hardware, bandwidth, and other items, while RingCentral focuses on the aspect of the sale involved with UCaaS.
Zane Long, VP Global Channel Sales at RingCentral told us:
"RingCentral makes it both easy and rewarding for our partners to be successful. We believe that championing their success is the pathway to achieving mutual goals: revenue and satisfied customers."
Providing Subject Matter Experts
Today, many businesses are in need of a UC integration within their business applications if they want to streamline their internal processes and respond to the increasing demands of customers. An open network of API solutions is now available so that independent software providers such as Google, Microsoft, and Salesforce can run and integrate with the RingCentral platform.
