Frost and Sullivan's recent analysis of the UC&C industry has led to some serious recognition for Arkadin, an innovative communications business that recently won the 2017 New Product Innovation award in Latin America. The recognition was given for Arkadin Total Connect, an IP telephony solution that works on Skype for Business and delivers exceptional call quality through the Microsoft Office 365 environment.
With more than 50 offices and a presence across 33 global countries, Arkadin is offering a simple solution to enterprises that want to combine communications solutions with a single vendor.
Driving Disruption in Unified Communications
Throughout the world, unified communications and collaboration, and the IP telephony market have been experiencing phenomenal growth as organisations continue to embrace the benefits of the cloud. Today's service providers have been launching brand-new services to help transform the Latin America marketplace, increasing competition for large enterprises, SME businesses, and government agency clients alike.
Despite the growth of new technology, UC companies still need to convince some legacy enterprises of the benefits that cloud has to offer. Unfortunately, this can be challenging because many organisations have spent a great deal of time and money building their legacy equipment. On top of that, there's plenty of concern remaining in the marketplace about things like service levels, privacy options, and security.
For UC&C ventures to be successful, they need to truly understand the solutions that their customers are looking for, so that they can reassure them that digital transformation (DX) is a positive step towards the future.
The Rise of Arkadin Communications
As a global service provider in the cloud enterprise communications space, Arkadin delivers top-of-the-range solutions through a SaaS model, allowing access to the web, video, audio, and virtual solutions, along with UC&C and cloud IP telephony strategies.
The Arkadin Total Connect product was released in October 2016, and it was intended to combine the company's PBX functionality with PSTN connectivity. This system will allow enterprises to remain comfortably in the Office 365 environment as they move communications to the cloud, providing new solutions and client licenses for Microsoft Office 365.
The work Arkadin have done in the UC space helped them to achieve the 
