Strategic Imperatives Take Billing to The Next Level
We talk to leading SaaS technology company Strategic Imperatives about their multi-currency and multi-country billing platform. More
SaaS
Latest stories
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A Bite Sized Look at the 2018 Gartner Magic Quadrant for Meeting Solutions
Everything you need to know about the latest 2018 Magic Quadrant for Meeting Solutions – who’s in and who’s out? More
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With a Little Help from Your Friends: The Rise of Collaboration in 2018
Pushed forward by the rise of remote working and Cloud technology, collaborative tools are quickly becoming an integral part of how we organise and engage in work. More
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TeamViewer Tensor – Scalable, Secure Enterprise Remote Connectivity
TeamViewer has announced the immediate availability of TeamViewer Tensor, a new enterprise SaaS platform for secure remote access, support, control and collaboration at TechCrunch Disrupt. More
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Onwards and Upwards: The Rise of Cloud Communications
As more small businesses embrace the natural scalability of the Cloud, analysts have begun to scale their predictions up to match the rise in demand. More
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Exploring Vonage and The Success of Communication as a Service
Vonage is a company that recognises that the contact centre and communication space is ripe for both growth and disruption. More
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The Next Step for Cloud: Alianza Addresses Vendor Agility
During the Cloud Comms Summit this year, we spoke to Alianza’s founder and CEO, Brian Beutler about the concepts of vendor agility and service provider VoIp delivered in the cloud. More
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Giacom partners with Mission Labs
Giacom World Networks has launched CloudTalk in its reseller-only Cloud Market. Exclusive to Giacom, CloudTalk has been built by Mission Labs. More
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Sweat your PBX: The Road to UCaaS Success
As the business world continues to move through a stage of digital transformation, countless companies are embracing UCaaS. But how can you improve your adoption strategy? More
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The Future of Work: UCaaS and the Age of Agility
The world of work is changing. Increasingly, experts around the world spend less time in a physical “workplace” and more time completing projects and achieving results through digital solutions. More
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How Failsafe SD-WANs Make UC Apps Dance
In this guest blog, Atchison Fraser from Talari explains how SD-WANs can makes VoIP apps dance and offer a host of benefits.
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IHS Markit: Aryaka 1% Away from VMware for SD-WAN Superiority
Aryaka has been named the largest pure play SD-WAN provider in Q1 2018 and is now within 1% of surpassing VMware for overall leadership in terms of market share and revenues. More
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Diabolocom Enters UK with Omnichannel Contact Centre Cloud Solution
Diabolocom, a cloud contact centre solution provider and telecom operator is entering the UK market having successfully already worked with over 250 companies across 20 countries. More
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The Changing Face of Cisco Collaboration
We examine the huge fluctuation that has been taking place within the collaboration divisions of Cisco over the past few weeks. More
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Cisco Collaboration Chief Takes the Throne at Five9
Five9 appoint Rowan Trollope, formerly of Cisco, as their new CEO. More
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Leveraging Leadership: Serenova Brings New Hires to Their Executive Team
Leading CCaaS company and workforce optimisation company Serenova recently announced the arrival of two new executives in their team. More
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Delivering Exceptional ChatOps with LogicMonitor and Atlassian Stride
LogicMonitor recently announced their collaboration with Atlassian Stride Communication Tools, to give Teams more efficient ChatOps More
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Plantronics Management & Reporting Now Available for Android & iOS
Plantronics recently announced, “Manager Pro v3.11” which expands reporting and management solutions into Android and iOS devices.
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Simplicity, Power and Quality: Foundations of the Plantronics Polycom Deal
Chris Thompson, VP of Enterprise Product Marketing at Plantronics, spoke exclusively to UC Today about the Polycom acquisition and the exciting future for the combined venture.
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Martello Vantage: Blending SD-WAN Tech with UC Performance Tools
The new Martello “Vantage” Portfolio offers modular solutions for optimising Unified Communications Tools More
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Cataleya Orchid Cloud – Revolutionary Cloud-Based Voice Business Platform
Cataleya has launched what is claims is its latest revolution – Orchid Cloud. This wholesale Business Platform as a Service integrates switching, rating, routing and billing cloud solutions. More
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Ooma Acquires Advanced UCaaS Business “Voxter”
Smart Communications platform provider “Ooma” recently announced their agreement to purchase Voxter Communications – a UCaaS solution provider. More
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Announcing the New BroadSoft UC-One SaaS Solution
Market-leading communications company BroadSoft recently announced their new UC-One SaaS solution for service providers. More
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Masergy Simplifies UCaaS Provisioning With New Tool Release
Dean Manzoori was on hand at Enterprise Connect 2018 last week to update us on Masergy’s latest development.
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Sabio Raises the Game for Customer Experience with Bright UK Acquisition
Customer experience solutions specialist Sabio has announced that it has acquired Bright UK Limited, the customer service data and analysis experts. More
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Introducing Twilio Flex: The Future of the Contact Centre
Twilio, the leading cloud communications platform, this week announced Twilio Flex, the first contact centre platform that gives businesses complete control of their contact centre experience. More
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The A to Z of Contact Centre
You need to be well-versed about the jargon whether you’re in the call centre and telecom industries or even if you’re just affiliated with a business that requires a contact centre solution. More
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Enterprise CPaaS Spend to Quadruple to $6.7bn by 2022 – Juniper Research
CLX Communications has launched a new white paper in partnership with Juniper Research that forecasts that enterprise spend on CPaaS is set to quadruple by 2020 to $6.4bn. More
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Aryaka Expands UK & EMEA Market Reach with Intergence
Aryaka has announced that Cambridge based Intergence will deploy Aryaka’s global SD-WAN solution to enhance global connectivity and application performance for its enterprise customers. More
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Exploring the Power of Partnerships with Fuze
Fuze recently announced that they’ll be expanding their global partner programme. We spoke to Chief Sales Officer, Chris Doggett, about the transformation. More
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Allen Shim Has Been Appointed Chief Financial Officer for Slack
As Slack turns four it appoints Allen Shim as Chief Financial Officer (CFO). More
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Thule Group Selects Interoute to Deliver SD-WAN
Interoute has been selected by Thule Group, a world-leading sports and outdoor goods company, to deliver Interoute Edge SD-WAN, a software-defined wide area network solution. More
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Nimans Moves Ahead to Become Largest Sennheiser Distributor
The Manchester-based specialist has generated a 29% year-on-year growth in sales to become Sennheiser’s largest distributor in EMEA. More
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ForgeServe Dishes Out Empowerment for Microsoft Resellers
As the Microsoft portfolio becomes increasingly popular for UC customers, Swoop Datacom are dishing out new ways to simplify voice deployment. More
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Talari Extends SD-WAN Scalability with New Platform
SD-WAN innovator Talari Networks has announced the availability of its new E50 appliance that extends SD-WAN services to customers with small branch or home offices, and retail sites. More
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Digital Transformation: A Necessary Focal Point for Businesses in 2018
2018 is the year for Digital Transformation Projects – here are a few items that should be high on the agenda. More
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VAR, MSP, CSP, SP – Service Providers: What’s in a Name?
We examine the many different variants of service providers and how each of these could affect your business More
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Masergy Extends Managed Detection and Response Platform
Masergy has released new capabilities to mitigate Office 365 security risks More
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Why We Need to Make UC Procurement Much Easier for Customers
Stephen Hackett, MD of Intelisys Global, believes that technology businesses are still making transformative innovations such as UC far too difficult for customers to understand. More
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NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot
NewVoiceMedia, a global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences More
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Success in the Era of CX: NewVoiceMedia Earns a New Award
Leading provider of global tech solutions, NewVoiceMedia recently won an Appealie Award for Customer Success. More
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NewVoiceMedia Appoints John Eng as New Chief Marketing Officer
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology has appointed John Eng as Chief Marketing Officer. More
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New Year, New Acquisitions for West Corp.
Telecom service provider West Corp start the New Year on a Positive Note with their Acquisition of “PhoneTree”. More
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Our Best Cloud Communications Reviews for 2017
Thinking making the journey to the cloud? Then why not use our best cloud communications reviews for 2017 to help you make your decisions on which tech to use? More
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