Avaya has announced a significant new partnership with Wavenet this week at Gitex. The move will allow UK partners to sell Private Cloud Services, including UCaaS, in a wholesale model with Avaya technology for the first time in years, giving them ultimate control of their customers.
Wavenet will now become a wholesale service provider and Tier 1 Value-Added Reseller of Avaya OneCloud, including the hotly anticipated CCaaS offering. The proposition is expected to be available to partners in the UK in Q1 of 2023.
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UC Today spoke to Anthony Black, Director of Wholesale at Wavenet; he said,
“We have spent the last 12-15 months developing a UC Avaya proposition. It’s like an IP Office in the cloud which is suitable for our customers.
"As an (Avaya) partner, we know what we want because we need it ourselves. We are going to put a full wrap on this proposition and get it out into the Avaya partner base.
"We will provide Avaya partners with the platform to provision, support, de-provision, amend and get the CDRs from Wavenet to bill those customers themselves.”
What does this mean for the current public cloud offering and ACO (Avaya Cloud Office)? Ali Hastings, Director of Channel, UK&I, said, “We have a public offering, and that is absolutely here to stay; it has a place in our portfolio.
