Welcome to our weekly collection of the biggest stories making waves in the unified comms and collaboration space.
This week Microsoft updated us on when we can expect Operator Connect to become generally available, RingCentral made history in India, and we compiled all the major news that came from last week’s Zoomtopia.
Operator Connect’s Timeline Revealed
Microsoft unveiled a date for when we can expect Operator Connect to become generally available. According to the Microsoft 365 roadmap, the move from public preview is pencilled in for September this year.
First announced at Microsoft Ignite in March, Operator Connect is a third option for bringing voice into Teams, alongside Direct Routing and Microsoft Calling Plans. It is billed
Microsoft said that it will begin transitioning Operator Connect to general availability towards the end of September, with the rollout expected to be completed in early October. The tech titan also revealed that Operator Connect conferencing is expected to become GA from December this year.
RingCentral Claims Historic First in India
The Indian government granted RingCentral a Unified Licence, which the vendor claims makes it the first compliant UCaaS provider in the country.
The licence from the Department of Telecommunications lets the vendor offer message, video and phone services, as well as contact centre as a service.
RingCentral will now build out domestic computing infrastructure in India, in conjunction with the Department of Telecommunications.
Vlad Shmunis, CEO and Founder of RingCentral, stated: “India is one of the fastest-growing economies in the world and a key strategic priority for us.
“The Unified License from the Department of Telecommunications will enable us to provide our unified team messaging, video meetings, and cloud phone system to global organisations in India”
The Biggest News from Zoomtopia 2021
The videoconferencing giant last week held its annual Zoomtopia event, where it revealed its Video Engagement Center (VEC), its partnership with Oculus, and its targeting of resellers with its Bring Your Own Carrier (BYOC) functionality.
