Zoom's Big Enterprise Connect: Launches Workplace, Its Groundbreaking Collaboration Platform, Announces 'Ask AI Companion', Reveals Avaya Partnership
Zoom has announced Zoom Workplace, a new AI-powered collaboration platform that brings several critical solutions into one unified hub.
Announced at this week’s Enterprise Connect, Zoom Workplace will introduce new innovations intending to support businesses reimagine teamwork, facilitate connections, improve productivity, and optimise flexible work experiences. With Zoom AI Companion, all employees within a company can bolster productivity, collaborate more effectively, and improve their skill set.
Smita Hashim, Chief Product Officer at Zoom, commented:
We have seen the positive impact that Zoom AI Companion has had on our business and our customers, transforming how we work by freeing up precious time for collaborative teamwork. Zoom Workplace with AI Companion will help solve real customer problems by bringing the core collaboration solutions into a single AI-powered platform to help improve productivity, efficiency, and the overall workday, all within the Zoom experience users trust and love.”
In other Zoom news, the vendor announced “Ask AI Companion”, a new conversational interactivity with its flagship AI service.
The capability is built into the Zoom platform and integrated with supported third-party apps, users can streamline their workday, instantly access critical information, automate routine tasks, and stay informed by consolidating data from Zoom Meetings, Mail & Calendar, Team Chat, Notes, Docs, and other sources.
Lastly, Zoom and Avaya have partnered to deliver advanced collaboration to global businesses.
Integral to the strategic partnership, Avaya has chosen Zoom Workplace, its newly announced AI-powered collaboration platform, to integrate with its Communication & Collaboration Suite. This integration will offer customers a streamlined solution for managing their communications environments and workflows.
- Read more about Zoom Workplace
- Read more about Ask AI Companion
- Read more about Zoom and Avaya's partnership
Cisco Webex Unveils New Collaboration Devices For Seamless Hybrid Working
Cisco Webex has announced two new collaboration devices to enable seamless hybrid working.
Announced at Enterprise Connect this week, the Cisco Board Pro G2 is an AI-powered and touch-enabled collaboration device, while the Cisco Desk Phone Series 9800 is tailored to deliver a customisable productivity hub for modern desks. These multifunctional devices deliver advanced collaboration experiences for hybrid workforces in 2024.
"Cisco is expanding our portfolio of collaboration devices to deliver modern experiences to every corner of the office — from individual workspaces to meeting rooms of all sizes and configurations," said Jeetu Patel, Executive Vice President and General Manager at Cisco Security and Collaboration. "With AI built in from the ground up, our voice and video devices are changing what’s possible for hybrid workers, delivering tangible outcomes that matter.”
The Cisco Board Pro G2 and Cisco Desk Phone 9800 series represent Cisco’s latest innovations to support organisations during their transition to permanent hybrid models. These solutions are designed to facilitate seamless collaboration and adaptability in reconfigured workspaces.
Both Board Pro G2 and Desk Phone Series 9800 seamlessly integrate with Cisco Spaces and Control Hub.




