BroadSoft, a global market leader in cloud business software for unified communication as a service (UCaaS), and provider of collaboration and contact center as a service (CCaaS), announced that it has been positioned by Gartner, Inc. as a Visionary in its September 2017 Magic Quadrant (MQ) for Unified Communications as a Service (UCaaS), Worldwide. Gartner evaluated 15 different UCaaS vendors and service providers on their ability to execute and completeness of vision criteria, placing BroadSoft in the “Visionaries” quadrant.
BroadSoft was evaluated solely on the BroadSoft Business applications running on the BroadCloud call control application platform, which represents a small but rapidly growing portion of the BroadSoft business.
Significantly, Gartner notes, "UCaaS capabilities now exceed those available from premises-based UC. The pace of UCaaS innovation is accelerating as vendors focus R&D resources on cloud delivery.”
“We believe that this recognition underscores the BroadSoft UC-One solution completeness, cost effectiveness and its suitability for businesses of all sizes, including references over 10,000 subscribers,” said Taher Behbehani, chief digital and marketing officer, BroadSoft.
“Furthermore, the solution is available worldwide with extensive deployment and support capabilities. The BroadCloud based offer complements our industry leading global deployment of BroadSoft Business via 600 channel partners supporting over 16 million end users.”
