BT is teaming up with Cisco to make Webex a part of the provider’s Wholesale Hosted Communications (WHC) solution.
The addition of Cisco Webex to WHC is a part of BT Wholesale’s strategy to provide channel partners and their customers with the flexibility required for hybrid working.
BT Wholesale noted that this venture makes it one of the first major European service providers to offer this integrated Webex collaboration experience to channel partners and their customers.
The solution also prepares businesses ahead of the 2025 switch-off of the UK’s ISDN and PSTN, signaling a shift for businesses to all-IP, stated Gavin Jones, Channel Director at BT Wholesale, adding that the next generation of digital voice services should enable businesses to use the latest technology ahead of the switchover.
“The pandemic has created a market necessity for collaboration and accelerated digital transformation. It is no longer a bonus; it’s an inevitability. But every organisation embarks on a different digital journey - a one size fits all approach doesn’t exist,” Jones stated.




