Global leader in the delivery of cloud-based unified communication and collaboration solutions, CallTower, recently announced their brand-new CT Cloud Boost solution, capable of delivering exceptional network stability through the direct connection of CallTower data centres to customer networks.
Customers on the CallTower system with access to hosted Cisco, Microsoft, or CT Cloud Voice contact centre platforms will be able to enhance the performance of their communication systems through intelligent load-sharing provided across multiple internet connections. The service also includes dynamic failover between circuits for complete reliability too.
A Dedicated Approach to Quality of Service
The CT Cloud Boost system from CallTower is designed to deliver state-of-the-art quality of service to customers, without impending on user firewalls. As well as providing enhanced user experience and call quality, the CT Cloud Boost solution will also increase the performance of thousands of cloud applications, ranging all the way from Microsoft Dynamics, to Salesforce systems and Office 365. It also offers real-time analytics, key reporting, historical data, and the ability to analyse the entire call route from hosted application to customer premise. Features include:
- Intelligent load-balancing spread across internet paths from multiple service providers
- Quality of Service support to prioritise latency-sensitive traffic and VoIP
- Same IP failover solution to provide uninterrupted Unified Communication and VoIP sessions
- Real-time intelligence on packet loss, circuit latency & throughput
Delivering Optimised Internet Connections
CallTower was first launched in 2002, and since that time the company has been devoted to helping people in all environments to connect more easily and engage in next-level business communication solutions. CallTower has emerged as a leading provider of enterprise-class and cloud-based unified communication and collaboration solutions, which help organisations to thrive around the world.
