Latest User Experience News

AI

Examining the Timing of Salesforce’s AI-Fueled Job Cuts Announcement

Unified Communications

Three Trillion Messages by 2030: Are Enterprises Ready for the Conversational Surge?

Unified Communications

The Hidden GenAI Divide: Are Employees Driving More Value Than Enterprises?

Unified Communications

$7.3 Billion at Stake: How Enterprises Should Navigate Windows 10 End-of-Life

Unified Communications

From Zero-Click to Zero Trust: Enterprise Lessons from WhatsApp and Microsoft

Unified Communications

AI and the Workplace in 2025: Can Technology Replace the Office?

Unified Communications

Twilio Bets Big on RCS: Why Verified Messaging Could be the Next Battleground for Enterprise Trust

Collaboration

‘The Age of Content’: Inside the Broadcast-Quality AV Boom in Business Communications

Unified Communications

Seeing ‘Couldn’t Connect’ Teams Error? Here’s How to Deploy a Microsoft Workaround

Unified Communications

The Rise of the Autonomous Contact Centre: AI Meets Customer Service

Collaboration

Zoom Workvivo AI Benefits: Elevating Employee Experiences

Unified Communications

Windows Users Get Exclusive Taskbar Apps That Integrate with Microsoft 365

Collaboration

Zoom Supercharges AI Companion with GPT-5 to Redefine the Virtual Assistant

Unified Communications

Amazon and Asana Announce AI-Powered Workflow Integration

Unified Communications

8×8’s Q1 Results Show a Return to Growth – and a Bet on AI and CPaaS That’s Starting to Pay Off

Unified Communications

UCX 2025 Unveiled: Where Enterprise AI and Communications Converge