When you are in the business of caring, communication really counts.
Indeed, there are moments when it can be a matter of life and death.
Powerful, cloud-based IP telephony has of course changed the communication paradigm beyond recognition. However, when enterprise combines that smart functionality with clever innovation, that’s when the magic really happens.
In the case of the connected care sector in particular, technology’s new mobile-first, always-on response to the challenge of delivering effective, cost-efficient services is changing lives around the world.
This is no mean feat. An increasingly ageing global population, a shortage of carers and nurses, and financially hard-pressed families struggling to look after old or sick loved ones is a potent combination of factors which add up to a huge societal issue.
Enterprises with game-changing solutions are well-placed to thrive. All they need is the right technology collaborator.
Community Caring Transformed
“When you look at residential care for the elderly alone, there simply will never be enough resources to take care of everybody – instead, technology can help enable more and more people to stay longer and safer in their own homes,” says Matti Räty, President and CEO of rapidly-expanding wellness wristwatch provider Navigil, whose collaboration with leading real-time communications platform provider iotcomms.io is disrupting this vast market.
“A recent study shows that, by 2025, there will be a shortage of 380,000 nurses in Japan and 3.2 million in the US alone. The scale of the global opportunity is therefore significant.”
Navigil’s offering is a connected wristwatch containing a SIM card and incorporating a speaker, a microphone, and GPS and wellness tracking functionality.
When the wearer experiences an emergency and needs urgent help, they simply push a button to either speak directly to their designated carer or benefit from an interactive voice response system that avoids the call ending up in someone’s voicemail.
The wearer’s registered care network – whether professionals or family members – are either able to respond to a voice call or receive notifications of the emergency, plus information regarding the wearer’s location and activity levels such as heart and respiration rates.
Clever Cloud Calling
Crucially, from a care scheduling perspective, the solution can be defined to alert nominated carers at nominated times, enabling a mix of several family members and/or care professionals to share the workload.
