powering productive workplaces
Front page
NewsUC&C25 Feb 2021 · 2 min read

Channel Optimistic for 2021 Growth

Cybersecurity, cloud security and WFH demand are driving channel growth in 2021, with Nuvias backing partners with BI and reseller platforms. Published on UC To

Channel optimism for 2021 growth

Channel partners are looking forward to “significant” growth this year, according to a new report from Nuvias.

Just short of two-thirds of partners are expecting over five per cent growth with 43 per cent of partners surveyed anticipating growing their business in excess of 10 per cent by the end of 2021.

The positive outlook follows a 2020 that has been challenged by the COVID-19 pandemic but, despite this, 69 per cent of those surveyed viewed delays as a result of the coronavirus as the least important challenge they face.

The report found that growing customer base and competitive bidding were the biggest challenges facing channel partners, adding that the most valuable areas distributors can enable partners to achieve their growth ambitions is in support of technical sales and marketing.

Gordon Lyon, Customer Director for UK&I at Nuvias, commented: “We share our partners’ positive outlook for 2021; our industry has shown resilience in 2020 – with adversity comes opportunity.

"In line with partners’ need to grow their customer base, we have invested in dynamic business intelligence and reseller acceleration platforms, to help our partners drive more opportunity"

"Our priority remains to keep collaboration tight with partners as our collective intelligence will help us deliver to fast-changing customer needs."

Growth Drivers

The report also found that Cybersecurity is considered by far the best driver of growth, with 82 per cent of respondents agreeing that the technology sector offers the channel, the biggest opportunity for growth.

Due to the mass adoption of working from home, partners see that their customers need to secure a wider network of devices, especially given the rise in cloud adoption. This is exemplified by the findings that just short of three quarters (74 per cent) of partners rated Cloud Security as the area they expect the most growth.

“We mirror the feedback of our customers in relation to Cloud security, which we also see as a key focus area for 2021” said Lyon.

“It is rewarding to see enthusiasm for the cybersecurity sector, as we have made significant investments in both personnel and value-added services in this area in 2020 and will continue to do so in 2021.”

 

 

rate this story
helps rank stories across uc today
The discussion0 takes · attributed & checked

Does this reflect your experience?

opening the room…
Read nextordered by techtelligence · every pick explained
same beat · UC&C

GoTo CX Complete: Is GoTo Building the SMB AI-Powered UC+CC Layer Before Rivals Catch Up?

13 Aug 2026
matches this topicDo Smart Glasses Need Tougher Privacy Safeguards?12 Aug 2026matches this topicAI Governance Is Already Reshaping Enterprise Communications Compliance11 Aug 2026