As the latest combined venture from Manchester-based serial entrepreneurs Damian Hanson and David Hague, CircleLoop is reported to help improve mobility and flexibility, reduce calling costs, maximise efficiency and help businesses communicate more effectively than ever before – but how much truth is there in these claims?
In order to find out, UC Today have decided to carry out an in-depth review of CircleLoop to determine what features it offers, what advantages it brings and what types of businesses would benefit most from investing in it.
How does it look?
Delivered online in a Software-as-a-Service (SaaS) business model, it was a breeze to instantly activate by business phone-system with CircleLoop. Once signed up to the free trial CircleLoop is universally accessible via web portal, desktop app and mobile app, CircleLoop is consistently minimalistic in its design across all three platforms and provides quick, easy access to a wide variety highly-advanced features without any of the fuss.
Once downloaded (in a matter of minutes), the CircleLoop app is ready to go and gives users the option to instantly import all of their contacts from their phonebook into its directory and a one-click quick launch feature makes switching between personal and business calls and effortless task.
What can it do?
One of the biggest selling points for CircleLoop is that it allows users to call out from any number and even gives them the option to switch between a landline number, a UK number, a mobile number or an international (up to 80 countries) number depending on the nature of the call.
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CircleLoop offers cross platform support for both mobile and desktop[/caption]
Another useful feature that really helps support collaboration and the role of the remote/mobile worker is the automatic cross platform synchronisation of the CircleLoop app that stores all call information evenly and allows users to seamlessly switch between Mobile and Desktop without disrupting their live call.
In the apps, users can access both personal and group live feeds of call and message activity, configure backup numbers to route their calls to when internet access is unavailable and set specific times of the day/week where they do not want to be disturbed by business calls.
With the voicemail to text transcription feature, users can configure their voicemails to be converted to text and automatically be inserted directly to their feed and also to their email address to ensure they can quickly follow up missed calls and pick out the crucial details without having to listen to the message in full.
In terms of cost, CircleLoop offers unlimited calls to all UK landlines and most UK mobiles as part of its plan while its BYOD support reduces the need for investments in hardware. This way, users are able to make calls at next to no cost outside of their monthly subscription fee and agents are able to move freely between locations communicating on a through a device of their own choosing.
