Colt has made its cloud voice solution ‘Operator Connect’ available to resellers.
Resellers can now offer their customers Colt’s fully managed enterprise-grade workplace collaboration software and cloud voice services via Teams.
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The Microsoft Gold partner and digital infrastructure company Colt believes that the benefits for resellers include a boost to revenues and enhanced customer experiences.
Peter Coppens, VP of Infrastructure and Connectivity Solutions, Colt Technology Services, elaborated on the advantages Microsoft Operator Connects could bring to resellers: “The fantastic growth potential in the cloud voice market presents exciting opportunities for resellers to develop new revenue streams, with minimal upfront investment in systems and platforms."
Extending Microsoft Operator Connect to resellers gives them the chance to take advantage of this growth potential, supported by a Microsoft-certified partner with scale and expertise.”
Operator Connect for Resellers
According to Colt, Microsoft Operator Connect reseller partners will gain complete digital administration and automation capabilities and access to the Microsoft Teams Admin Centre.
Changes to services can be made with a few clicks, meaning resellers can provide Colt’s “flexible, high-performance” customer experiences across thirteen European countries. The company's service is fully compliant with European regulations.
Operator Connect resellers are also supported by Colt’s team, who are trained in both technical and regulatory matters.
From an end-customer perspective, cloud-based voice services enable a more productive and connected remote workforce with the same digital services at their fingertips as employees working from an office.
Moreover, as this is a cloud-based solution, there is no hardware to maintain and no need to replace components. It is also possible to quickly respond to the changing needs of the market, such as scaling up during peak times.
