Hands-up if you are looking for the next big digital communication opportunity.
For Managed Service Providers (MSPs), Value Added Resellers (VARs) and System Integrators (SIs), the education sector represents precisely that.
For a start, UK schools, colleges, and universities possess existing and robust internet connectivity ready and able to power the latest cloud-based systems. Second, budgets are routinely tight and potential overnight operational cost savings are a highly appealing prospect. And third, the sector has a voracious appetite for horizon-expanding modernisation.
Build an offer which responds perfectly to those combined circumstances and you are well-placed to capitalise. Do so in partnership with a vendor that has the solution and the expertise to help you exploit that market and success is virtually assured.
“As the education sector adapts to the demands of the digital age, the importance of effective communication in creating collaborative and engaging learning environments cannot be overstated,” says Arya Zhou, Global Head of Sales at leading global provider of unified communications Yeastar, whose education-tailored Cloud PBX solution delivers on multiple fronts.
“However, educational institutions, be they schools or universities, face hurdles such as outdated existing communication systems and limited budgets. Yeastar recognizes these challenges and has responded by offering affordable solutions designed to meet the needs of institutions of all sizes.
Our powerful PBX features, combined with pre-integrated compatibility with other leading brands, save significant time in testing and deployment. This enables our channel partners to deliver a more cost-effective and efficient solution to their customers.”
The Yeastar offering is brilliantly multi-faceted and able to support a range of cutting-edge communication functionality which play to the daily requirements of educational establishments.
For example, during periods such as school openings, graduations, or events, the volume of calls can surge, necessitating effective call management. Also, if a school has multiple campuses, the need for call transfer services can present additional communication management challenges. The Yeastar solution’s call centre-style telephony smarts automatically route voice calls to the right extensions; Interactive Voice Response (IVR) can provide callers with pre-recorded information, process payments, conduct surveys and much more; and baked-in reporting and analytics capability presents comprehensive call management and agent performance data.
In addition, the Yeastar PBX can synchronise with and support staff and student communication and meeting activities via social media and integrated third-party collaboration tools, such as WhatsApp, Facebook, Google Calendar, and Microsoft Outlook.
